How To Interview Your Furniture Removalist

28 January 2021
 Categories: , Blog


Hiring a furniture removalist can be quite overwhelming. There are many furniture removalists in Australia. As such, most people have a difficult time narrowing down to one removalist. Below are some questions to help you narrow down your options and choose a removalist that offers quality services. 

Can You Handle The Move? 

Several factors will determine whether or not the removalist can move your home or office. They include the following: 

  • Availability: If the removalist has a busy schedule, he or she might not be in a position to conduct the move. It is for this reason that clients are encouraged to make an early booking.
  • Specialisation: Some removalists opt to specialise in office removals, while others deal with home removals.
  • Area of operation: Some removalists conduct local removals, others are capable of an interstate move and still others deal with international moves.
  • Your items: Conventional office and household items are easy to move. However, you need to examine the removalist's expertise and experience if you intend to move a structure (such as your house) or a large boat. 

How Will You Prepare For The Move? 

The answers to this question will help you examine the removalist's professionalism. Typically, they should create a plan detailing the various preparation activities and the dates that they will conduct these tasks. For example, the removalist may have to conduct a house inspection, secure removal permits, apply for removals insurance, provide storage containers, service the removals truck and inspect the route you will use. 

How Will You Avoid Breakages? 

Although you will have removal insurance, the removalist must be careful not to break any of your items. Remember that it is impossible to replace items that you are sentimentally attached to. Typically, the removalist should use manufacturers' manuals to dismantle and assemble furniture. Electronics should be packed in their original boxes. If this is not possible, he or she should wrap them in bubble wrap or blankets. Newspaper and appropriate pads will prevent ceramics and glassware from breaking. The removals truck should have straps and shelves to secure your items. 

What Are Your Terms?

Inquire about extra charges. For instance, some removalists will charge more during the weekends. Others will impose an additional charge if you live in a multi-storey building or if you want them to arrange items in your new home. Inquire about exemptions. For example, some removalists will ask you to move pets, sensitive documents, cash and valuables yourself.